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Reference & Research Help Desks Help in using the Libraries and their resources, print and electronic, is offered at the Info & Research Help Desk in the Robert L. Carothers Library & Learning Commons in Kingston, the URI Providence Campus Library, and the Pell Marine Science Library. Answers to specific questions which can be found in standard reference sources are also provided.
- Information Commons Help Desk Transactions Study. Wong, Gabrielle K. The resulting list of competencies and the methodology would be useful for managers of information or learning commons. (Contains 5 tables.) Descriptors: Library Services, Technical Support, Use Studies, Classification, Competence, Foreign Countries.
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Reference librarians also provide live chat assistance via. Reference & Research Help Phone Numbers Robert L. Carothers Library & Learning Commons, Kingston. 401.874.2653. Providence Campus Library, Providence. 401.277.5130. Pell Library, Narragansett.
401.874.6161. Hearing-impaired users may reach any Reference Desk through the Rhode Island Telecommunications Relay Service by dialing 711 or 1-800-745-5555 (TTY). Library orientations and instruction Reference librarians offer library orientations and “bibliographic instruction” — sessions on methods of research, sources of information, and the evaluation of information.
Information Commons. Assist with circulation of books and equipment (at the Irwin Library desk and in the Center for Academic Technology) Help locate library items within the catalog or on the shelves. Answer research or technology questions in person and via phone/email/chat.
For more information, please see the page. Library User Guides Reference librarians also create to electronic databases and other Library materials. Access to other libraries and their collections If a library user needs a resource not owned by the URI Libraries, a reference librarian can assist the user in determining which libraries have the resource. When appropriate, the reference librarian will give the library user a letter of introduction to the other library. (Many libraries require such a letter for access, for example Roger Williams Law Library.) Alternately, a reference librarian will instruct the library user in requesting the material through the Library’s Interlibrary Loan service. Faculty and professional staff on continuing appointment may apply for a Consortium of Rhode Island Academic and Research Libraries (CRIARL) borrowing card. Please see the CRIARL Borrowing Card Policy for details.
Reference Student Assistants Each semester the Reference Unit in the University Library, Kingston, employs a number of graduate students from the Graduate School of Library and Information Studies. Reference Student Assistants assist in providing reference services, in teaching library instruction and information literacy, and with other projects as assigned.
Students who are interested in employment as a Graduate Student Assistant should contact Peter Larsen at plarsen@uri.edu or (401) 874-4637. Contact information The Head of Reference in Kingston is Peter Larsen. He can be reached by e-mail at plarsen@uri.edu or by telephone at (401) 874-4637. For more information about reference services at the Providence Campus, please contact Joanna Burkhardt at (401) 277-5133 or jburkhardt@uri.edu. For reference services at the Pell Library, call (401) 874-6161.
— Preceding comment added by (. ) 18:10, 30 December 2018 (UTC) Problems with Android app I have tried three times in recent days to upload a photo I took, using the Commons Android app. All three attempts have failed. I have encountered similar problems in the past, and have sometimes had to uninstall and reinstall the app in order to upload. I would donate more photos if the app worked smoothly. Can you offer any advice? 19:27, 1 January 2019 (UTC) @: I had similar problems along with crashes when using the regular version, until last month. The Beta test version 2.9.0, which has been available for about a month, has behaved much more smoothly.
As it happens, I normally also carry a real camera, hence make sparing use of the app, mainly for instant gratification and more precise locations. I also use the Wikishootme site to find what's missing in whatever place I'm walking. 19:53, 1 January 2019 (UTC) Thanks, @. I will install the newer version. 20:10, 1 January 2019 (UTC) If you're still facing issues, please do submit issue reports at 15:26, 9 January 2019 (UTC) I received permission from the author I uploaded for article in the English Wikipedia. I saw a picture of her on the author's. I send her an email asking permission to use her photo using this I found.
She then replied saying: 'Yes sure, my photo may be used for Maymay’s article. I then forwarded the email to the OTRS team, and I'm currently awaiting response.
Would that be sufficient? Thank you for your assistance. 03:36, 5 January 2019 (UTC) Permission to use in an article, even an article on a sister project such as the English Wikipedia, is not relevant for Commons. Given that the image is not public domain, we need a free license conformant with the requirements stated at. Also:. While I gather that there are occasional exceptions, the OTRS team usually wants email to come directly from the copyright holder of the image, not from a third party such as a Wikipedia editor. Normally, the copyright would remain with the photographer, unless that has been explicitly transferred in writing or implicitly under the terms of a contract such as an employment contract (or maybe you are already dealing with the correct person in these terms, hard to tell from what you wrote, maybe 'author' here means 'photographer').
05:16, 5 January 2019 (UTC) @: Can you please send the complete, unabridged, raw Internet headers for that email message in reply to and mention the filename? See and for details. — ツ please or 19:20, 6 January 2019 (UTC) @: Hello, I replied on, please let me know if that's what you're looking for. Thanks for your help!:) 03:43, 7 January 2019 (UTC) @: Yes, thanks. — ツ please or 17:44, 7 January 2019 (UTC) Image deleted on Flickr Hi, folks. I've been editing en.wiki and pt.wiki for several years now, but I'm still a newbie here on WikiCommons. So I have a question that is maybe dump, but anyway.
The image below, was taken from a Flickr account. However, it was deleted from Flickr, so how to attest that it's free to use here on Wikimedia Project? It seems a Copyvio to me, but as I said, I`m a newbie here on WikiCommons. — Preceding comment added by (. ) 14:23, 9 January 2019 (UTC) Weird error uploading an image Anyone faced this 'An unknown error occurred in storage backend 'local-swift-codfw'.'
Error uploading images? This appeared to me at the end of the upload. 18:44, 9 January 2019 (UTC), it sounds like a bug in the upload handler (though I've not seen with images, only large media files).
If it persists (they're usually transient) you may want to file a ticket over on so Devs can look into it. 05:43, 10 January 2019 (UTC), thank you The files are online, the error show up, but didn't affect the upload. 11:38, 10 January 2019 (UTC) Good to hear, as the process at Phabricator is a bit technical and rather Byzantine, to say the least; it requires a certain level of masochism to see to fruition. (I'm surprised this dynamically-generated, rickety, bucket of bolts stays online like it does. An engineering marvel, or miracle, as it were.) - 19:33, 10 January 2019 (UTC) Name already exists Hello, There is already an article under the name of Tobias Young, dedicated to a painter.
Help Desk Support
Though there is an IFBB Pro and a celebrity fitness model name Tobias Young ( well. I am looking forward to write a Wikipedia article under the name Tobias Young for a fitness celebrity, please do let me know if its possible and if so how can I do it if the name is already assigned to a someone else.
On the other hand if its not possible what are my alternatives? Thanks in advance. — Preceding comment added by (. ) 20:21, 9 January 2019 (UTC) Hi, You are at Wikimedia Commons, not on a Wikipedia, we are siblings, but not the same:D, you can do your question here: to have a better answer. A general answer, you will have to create something like 'Tobias Young (model)', but is better you ask there before create. 20:36, 9 January 2019 (UTC) @: see also the enWP guideline at.— 23:36, 9 January 2019 (UTC) Uploading newspaper front page I did manage to upload this image:, but didn't get the licensing right. I know this is permissible because there are newspaper front page images all over Wikipedia. Any help straightening this out will be much appreciated.
Commons Help Desk
Thanks22:06, 9 January 2019 (UTC) PS: That was quick, deleted already! — Preceding comment added by (. ) 22:48, 9 January 2019 (UTC) @: Based on the deletion summary, I think you need to upload it directly to Wikipedia instead, with a for the article where you want to display it. Here on Commons everything needs a.— 23:33, 9 January 2019 (UTC) Thanks Odysseus, will give it a go. 23:50, 9 January 2019 (UTC) Image uploading Hello.
I am creating my first page in wikipedia, and I am having trouble uploading an image. When I try to upload it, I get an error saying that Wikipedia was not able to determine whether or not the image can be used: 'We could not determine whether this file is suitable for Wikimedia Commons. Please only upload photos that you took yourself with your camera, or see what else is acceptable. See the guide to make sure the file is acceptable and learn how to upload it on Wikimedia Commons.' Why is this happening? This is a logo for a company page that I am creating in wikipedia, and I don't understand how to resolve this issue. — Preceding comment added by (. ) 10:46, 11 January 2019 (UTC) Don't upload logos as JPG oder PNG files but rather as SVGs.
Select one good logo and don't try to upload every possible variation. 11:14, 11 January 2019 (UTC) @: I tried different variations as one of them worked and the others didn't, and I was trying to see if there was a pattern. None of them were SVG, so I don't understand why some get through and the others don't.: You may wish to read, which includes information on this topic.
— (, ) 11:22, 11 January 2019 (UTC) @: Hi, and welcome. I am sorry to inform you that you have triggered by trying to cross-wiki upload a smaller (. — Preceding comment added by (. ) 14:56, 11 January 2019 (UTC). @: Signing your posts on talk pages is required by policy. To do so, simply add four at the end of your comments. Your user name or IP address (if you are not logged in) and a will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion).
— ツ please or 18:10, 11 January 2019 (UTC) You weren't yet using. — ツ please or 18:10, 11 January 2019 (UTC) @: regarding the logo, Illustrator can export artwork in SVG format, which for most logos & graphics produces a much smaller file than any raster format, and with better rendering & editability.— 18:30, 11 January 2019 (UTC) Kipi Uploader: Overwriting issues Hello, I am currently using the Kipi uploader to get my pictures from my hard drive up to Wikimedia Commons. This worked out reasonably well up to now. Today I encountered the following issue:: I uploaded a file with a name that existed already on Commons (also uploaded by me at an earlier stage). On my hard drive both files were in different folders, so there was no clash, but here on Commons there are no folders, so the old file got overwritten. The Kipi uploader did not provide me any warning.
So the questions I have now are the following: How can I avoid such overwritings in the future? How can I most efficiently get the overwritten and the new picture into two different files?
The files currently concerned are: Neuss-0038.jpg Neuss-0036.jpg Neuss-0034.jpg Neuss-0032.jpg Neuss-0013.jpg Neuss-0010.jpg Neuss-0009.jpg Neuss-0004.jpg Neuss-0003.jpg Neuss-0002.jpg Neuss-0001.jpg Thanks in advance! - 13:51, 11 January 2019 (UTC) @: might know more about this. 14:00, 11 January 2019 (UTC) @: Re your second question, I suggest requesting splits at. — ツ please or 14:03, 11 January 2019 (UTC) How I can response for the message?
You send to two times notice violence copyright. Are you joked??? This is my copyright and trade mark!! I have UK copyright certificate on my own name! You can not delete my artist statement! — Preceding comment added by (. ) 15:22, 11 January 2019 (UTC) We are not joking,. If you want on Commons, then you must release the pictures under and confirm it on your Web site (this protocol exists to protect Wikimedia from legal troubles).
16:55, 11 January 2019 (UTC) in my opinion at least the files earlier published on LadyJuGallery.co.uk need a separatre permission. See for this. — – 00:50, 12 January 2019 (UTC) Tracking the number of downloads of a particular file Hi Wikimedia Commons help desk, I was wondering if there is a way to track how many times my uploaded files have been downloaded. Is this possible? Thanks, Christine. — Preceding comment added by (. ) 20:10, 11 January 2019 (UTC): As far as I know, there are no statistics on how many times a thumbnail of a file used in various Wikimedia projects has been viewed or how many times the full resolution version has been downloaded, but as far as the number of times the file description page has been viewed, there is a link on each page called 'Page information' which has statistics on page views in the past 30 days and contains further links to tools supporting longer time periods.
— (, ) 23:16, 11 January 2019 (UTC) No subject How to start a wikipedia new project? — Preceding comment added by (. ) 15:41, 13 January 2019 (UTC).
@: Signing your posts on talk pages is required by policy. To do so, simply add four at the end of your comments. Your user name or IP address (if you are not logged in) and a will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion).
Your uploads are thumbnailed in and listed in. Who wrote these books? Where, when, and by whom were they published?
— ツ please or 16:38, 13 January 2019 (UTC) Can someone please tell me what has happened to this image? We were using it on our main page.
17:06, 13 January 2019 (UTC) @: It appears has gone missing ('File not found') due to a bug. You may want to follow. — ツ please or 18:17, 13 January 2019 (UTC) About this file:. 13:35, 14 January 2019 (UTC) Maulik Pancholy. — Preceding comment added by (. ) 19:10, 13 January 2019 (UTC).
@: Signing your posts on talk pages is required by policy. To do so, simply add four at the end of your comments. Your user name or IP address (if you are not logged in) and a will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion). No file by that name ever existed. What is your question? 00:27, 14 January 2019 (UTC) was deleted as a copyvio due to the existence of prior work.
If you snapped that photo with your own hand, please post about it at. — ツ please or 03:11, 14 January 2019 (UTC) Uploading photos from scientific paper This review paper is licensed under CC BY 4.0. The three photos in showing land disturbances at mining sites would be a gain for Wikimedia Commons.
May I ask to have them uploaded? Thanks, 00:40, 14 January 2019 (UTC) Good point, especially uploading these photos separately, not as a montage. Are the photos available as separate pictures? 14:22, 14 January 2019 (UTC) Why does File:Wikipedian-in-ResidenceScopeDiagramPage1.png have a black background. Hi all I think that is supposed to have a white background but for some reason on my computer it has a black background on Outreach (it has a transparent background because its a.png), but a white background here on Commons sometimes (but not always). What is going on?
Thanks 09:28, 14 January 2019 (UTC) @: I have no idea what’s happening at your end, but the file itself has a white background (no transparency—I downloaded it to make sure), and the thumbnails here and on the Outreach & file pages all look that way from my end.— 18:56, 14 January 2019 (UTC) How to link gallery category to wiki? I was looking at & seeing only one photo of the Jesuit College decided to upload my own. Nonetheless, in trying to figure out how to move them to the 'Jesuit College' sub-heading, I accidentally stumbled across which now has 141 photos. Shouldn't the original wiki point to the category? I think that this question was replied to adequately based on the supplied information.
If you have anything to add or a follow-up question please feel free to replace this box with your comment. This section will be archived after four days. 21:32, 16 January 2019 (UTC) old drawing of dog could you help me fint this image, it was used on the cover of a norwegian book by Per Sivle.
It is supposed to be an old drawing, maybe from 18th century —Preceding comment was added by 12:48, 15 January 2019 (UTC) No contact with parent category In available category:'Category:Images of user: Vitold Muratov -People' I created a blue subcategory:'Category:Images of user: Vitold Muratov - Undressed People'. And uploaded her with files. From any file I get from the bottom in this subcategory. But the parent category on top of this subcategory does not see it at all.What to do? 18:57, 15 January 2019 (UTC) @: the category page doesn't have any categories, just the text 'Images of user:People'. You need to add Category:Images of user:Vitold Muratov - Peoples to the category page.
18:20, 15 January 2019 (UTC) Also, I doubt you want 'peoples' here. Most commonly, 'people' is the English plural of 'person'. There is a singular noun 'people' which is pluralized as 'peoples', but it would mean something like the French, or the Americans, or the Russians (each of which is 'a people', and collectively they are 'peoples'). 19:03, 15 January 2019 (UTC) Is it OK to upload a picture of the front cover of a Theatre Programme in an article about the director of the play in question please? Is it OK to upload a picture of the front cover of a Theatre Programme in an article about the director of the play in question please? — Preceding comment added by (. ) 09:07, 16 January 2019 (UTC) Mass deletion nomination of Canadian signs Have no opinion on the merits of the mass deletion requests.
But there is an. I'm concerned that we're being overwhelmed here. With hundreds of articles affected on English Wikipedia.
Is it normal to nominate every image in categories? Needless to say it's overwhelming and very hard to respond to hundred of these. Is this disruptive or not.looks a bit fishy?- 01:13, 16 January 2019 (UTC) Should be banned ASAP as disruptive.— 01:59, 16 January 2019 (UTC) Images owned by others I was give an image by a photographer with his permission for the express purpose of using on one Wikipedia page and no where else. Is this allowed? @: definitely not here; see. If the Wikipedia project allows local uploads (enWP certainly does), you could do it there, but it will probably have to be treated as non-free, with a.— 03:51, 16 January 2019 (UTC) @: Thank you very much for the help. — Preceding comment added by (. ) 04:30, 17 January 2019 (UTC) @: with regard to the images from the review article, I would indeed add a link to the article's web page.
The PDF version does not mention the CC-BY-3.0 license and is quite a big file, so I would avoid linking there. The problem with the government image is unrelated to copyright; you can object to its deletion in (or FfD in Wikipedia language). 19:57, 17 January 2019 (UTC) Adding a photo I have a photo of the front page of the first edition of this newspaper I want to add to the page. I can't figure out how to do it! Whoever reads this. Can I just send a link to the photo. My link wasn't acceptable to the commons upload.
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I even added the link to this help message and it was rejected. I am trying to improve an entry and I am frustrated! — Preceding comment added by (. ) 11:42, 17 January 2019 (UTC) Hi, welcome to Wikimedia Commons.
The problem that I see is that we can't upload a page of newspaper here, all images here are free. Check out our first steps to see how to contribute here. There is the possibility to upload a low resolution image of a file under copyright at English Wikipedia, however you must contact the Wikipedia community to see how and if your idea is allowed there.
You can contact there clicking here: - 13:24, 17 January 2019 (UTC).